📦 Shipping Policy – Painted Necklace House
1. Shipping Coverage
Painted Necklace House ships exclusively within the United States.
We do not offer international shipping at this time.
2. Free Shipping Within the United States
All orders include Free Shipping to every U.S. state, including Hawaii and Alaska.
No minimum purchase amount required.
3. Order Processing Time
Once your order is placed, our team begins preparing it promptly.
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Processing Time: 1–2 business days
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Orders are not processed on weekends or U.S. holidays.
If processing is delayed due to high order volume, we will notify you via email.
4. Shipping Time
After your order has been processed and shipped, the estimated delivery time is:
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Shipping Time: 3–4 business days
Please note that delivery times may vary slightly due to factors such as weather conditions, remote locations, or seasonal delays.
5. Order Confirmation & Tracking
Once your order is shipped, you will receive:
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An order confirmation email
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A tracking number
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A link to track your package in real time
If you do not receive a tracking email within 48 hours, please contact us at contact@Oscira.store.
6. Address Changes
If you need to update your shipping address, please contact us within 12 hours of placing your order.
We cannot modify the address after the order has been processed or shipped.
7. Lost, Delayed, or Misdelivered Packages
If your package is:
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lost in transit,
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delivered to the wrong address due to carrier error, or
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significantly delayed,
please reach out to us. We will:
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coordinate with the carrier to locate the package, or
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send a replacement at no additional cost (case-by-case).
8. Refused or Undeliverable Orders
If the carrier returns a package due to:
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an incorrect address provided by the customer, or
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refusal to accept the package,
a reshipping fee may apply.
9. Customer Support
For any shipping-related concerns, feel free to contact us:
📩 Email: contact@Oscira.store
📞 Phone: 937-935-7750
We’re always happy to assist you!